About the Role:

Grade Level (for internal use):

08

The Role: Outsourcing Delivery Sr. Analyst – WSO Global Operations.

The Team: The WSO Global Operations team supports clients by operating key loan and structured finance processes on their behalf, leveraging S&P Global’s operational expertise, WSO platforms, and standardized controls. We work closely with clients, internal product and technology teams, and other operations groups to ensure seamless delivery and ongoing optimization of outsourced services. The team is collaborative, detail-oriented, and focused on operational excellence and client satisfaction across a truly global footprint.

The Impact: S&P Global has an opening for an analytical and detail-oriented individual to handle data maintenance, support, training, reporting, and business analysis activities for clients’ Structured Finance Obligations, including CLOs, CBOs, and Swaps. In this role, you ensure that complex portfolios are accurately represented and serviced, enabling clients to rely on timely, high-quality data for decision-making, risk management, and investor reporting. The position offers direct exposure to portfolio managers, custodians, and agent banks, allowing you to build strong market-facing relationships and deepen your expertise in leveraged finance and structured products.

What’s in it for you:

• Operational exposure supporting client portfolios: Work closely with internal stakeholders who manage client relationships, gaining insight into how leading financial institutions structure and run their loan and structured finance operations, and how WSO Global Operations supports them behind the scenes.
• End-to-end process ownership: Take responsibility for key outsourced workflows—from intake and processing to quality checks and reporting—building strong skills in process design, control, and delivery within WSO Global Operations.
• Opportunities for growth: Develop expertise in outsourcing delivery, operations management, and stakeholder communication, with potential to grow into roles such as Team Lead, Process Owner, or Operations Manager.
• Global mindset and collaboration: Collaborate with colleagues across regions, understanding different operating models and requirements, and helping shape scalable, global solutions that support diverse client needs.

Responsibilities:

• Process trade settlements in WSO Admin based on client instructions, ensuring timely and efficient handling of new borrowings, increases, rollovers, paydowns, and commitment reductions.
• Accurately process daily activity, new deal closings, restructures, and amendments across multiple asset types (Loans, Bonds, ABS, Equities, CDS) by reviewing source documentation and agent bank communications.
• Calculate and post interest, commitment fees, and other cash flows, investigate discrepancies, and perform reconciliations, including balancing and publishing cash ledgers and resolving related issues.
• Review system-generated reports to monitor facilities, identify and handle exception items, and ensure data in WSO Admin is complete and accurately reflects underlying transactions.
• Coordinate with internal teams and external parties (e.g., portfolio managers, custodians, agent banks) to gather necessary information, respond to operational requests often within tight turnaround times and support strong customer outcomes.
• Contribute to special projects and continuous improvement initiatives, demonstrating commercial awareness, attention to detail, strong communication skills, and the ability to work effectively both independently and as part of the WSO Global Operations team.

What We’re Looking For:

Key qualifications

• Bachelor’s degree in business, Finance, Operations, or a related field; or equivalent experience in operations, shared services, or outsourcing environments.
• 3–5 years of experience in operations, outsourcing delivery, or related functions within financial services or a similar industry, with a track record of working to SLAs and controls.
• Strong analytical and problem-solving skills, with experience using tools such as Excel (and, where relevant, workflow or case management tools) to manage and analyse operational data.
• Proven ability to manage multiple tasks and priorities in a fast-paced environment while maintaining high levels of accuracy and attention to detail.

Key soft skills

• Strong verbal and written communication skills, with experience interacting with clients and cross-functional internal stakeholders.
• Highly organized and detail-oriented, with a strong work ethic and a commitment to operational excellence.
• Collaborative team player who can work effectively in a global, matrixed environment, supporting colleagues and sharing knowledge.
• Proactive mindset with a global perspective—able to anticipate issues, raise risks early, and contribute ideas to improve processes and client outcomes.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  

 

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  
 
US Candidates Only: Know Your Rights: Workplace discrimination is illegal

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20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)