Digital Asset Custody Operations - Analyst

Job context:
Citi is revolutionizing the future of digital asset management and blockchain integration. The Investor Services business is dedicated to building innovative solutions that redefine security, efficiency, and accessibility in the digital economy. Join a team where innovation is not just a buzzword, but the core of our DNA.
Investor Services Operations comprises of multiple operations groups supporting our Custody (Global and Direct), Funds and Execution Services businesses. This new and exciting space for our clients where our business is looking to lead the way. 

Responsibilities:
•    Review and validate settlement instructions prepared by makers for accuracy of wallet addresses, transaction hashes, asset quantities, and settlement timelines
•    Approve settlement transactions within defined authorization limits, ensuring compliance with internal procedures and security protocols
•    Execute high-value, urgent, or complex settlement transactions requiring advanced verification steps
•    Monitor blockchain explorers to confirm settlement completion and accuracy of recorded details
•    Perform reconciliations between on-chain balances and internal records, escalating unresolved breaks
•    Investigate settlement exceptions, failed transactions, or delays, coordinating resolution with relevant teams
•    Maintain complete and accurate transaction logs, reports, and audit trails
•    Contribute to process improvement by identifying operational gaps and recommending control enhancements
•    Assist in training and mentoring junior analysts on settlement procedures and operational best practices
•    Support preparation of daily MIS, operational dashboards, and exception reports
•    This team operates within a 24/7 shift model to ensure continuous operational coverage

Requirements:
•    5–7 years of experience in settlements and reconciliations (digital asset or securities operations)
•    Prior checker or transaction authorization experience preferred
•    Exposure to blockchain transaction flows, custody platforms, or on-chain reconciliation tools is advantageous
•    Strong understanding of blockchain fundamentals and transaction verification methods preferred
•    Advanced skills in Microsoft Excel for reconciliation and reporting
•    High level of accuracy and attention to detail
•    Ability to assess risk in transaction processing
•    Strong decision-making and escalation skills
•    Good communication and mentoring abilities
•    Adaptability to evolving digital asset technologies and processes

We offer:

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include: 

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program) Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates 

• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates  

• Employee Assistance Program financed by Employer  Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)  

• Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates  

• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events. Additional day off for volunteering 

• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform

• Opportunity to receive an annual discretionary incentive award Special offers and discounts for employees 

• Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract: 

• https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope_plc_05012025_A.pdf 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.  

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.  

------------------------------------------------------

Job Family Group:

Operations - Core

------------------------------------------------------

Job Family:

Operations Project Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location Full Time Salary Range:

zł120,200.00 - zł190,000.00

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.